Privacy Policy
How TKG Security collects, uses and protects personal data, and the rights you have over it. Last updated November 6, 2026.
1. Who we are
This website is operated by The Knoch Group, Inc. (DBA TKG Security) ("TKG", "we", "us"). TKG is the controller of the personal data described in this policy.
The Knoch Group, Inc. (DBA TKG Security)
105 West Main Street, Suite 204
Battle Ground, WA 98604, United States
Email: info@tkg-security.com · Phone: (425) 988-0255
This policy covers our website, our forms and our business communications. It is written to meet the EU General Data Protection Regulation (GDPR), the UK GDPR and the Swiss Federal Act on Data Protection, as well as applicable U.S. privacy laws.
2. What we collect
Information you give us. When you use our contact, Build with TKG, pre-sales questionnaire or TKG Library forms, or email or call us, we collect what you provide. This typically includes your name, work email, phone number, organization, role, the site or project you describe, files you upload, the documents you request, and the confirmations you make on our forms.
Information collected automatically. When you visit the site, our servers record technical data such as your IP address, browser type, device, pages visited and the referring page. Cookies are used as described in our Cookie Policy. Optional visitor analytics run only if you accept them.
Information from others. We may receive business contact details from integration partners, resellers or events when you have asked to be connected with TKG.
We do not ask for, and ask you not to send, sensitive personal data such as health information, government identification numbers or financial account numbers.
3. How we use it, and our legal basis
| Purpose | Legal basis (GDPR Article 6) |
|---|---|
| Answer your inquiry, schedule a demo or technical conversation, prepare a site design, proposal or quote | Steps you request before entering a contract (6(1)(b)); our legitimate interest in responding to business inquiries (6(1)(f)) |
| Review TKG Library access requests and share controlled technical documents with qualified organizations | Legitimate interest in controlling distribution of security-sensitive material (6(1)(f)); legal obligations such as export controls (6(1)(c)) |
| Manage customer and partner relationships, deliver and support systems, and keep business records | Performance of a contract (6(1)(b)); legal obligations, including tax and accounting (6(1)(c)) |
| Send updates about TKG products, events and research | Your consent where required (6(1)(a)); otherwise legitimate interest (6(1)(f)). You can opt out at any time. |
| Operate, secure and troubleshoot the website, and prevent fraud and spam | Legitimate interest (6(1)(f)) |
| Optional visitor analytics | Your consent through the cookie banner (6(1)(a)) |
Where we rely on legitimate interests, we have weighed them against your rights. You can ask us for details of that assessment. We do not use personal data for decisions based solely on automated processing that have legal or similarly significant effects.
4. Who we share it with
- Service providers that host and run our website, CRM and email, including our Odoo platform and its hosting provider, and Microsoft 365. They process data only on our instructions and under data processing terms.
- Integration partners and resellers, only when needed to answer your request or deliver a project, and with your knowledge.
- Professional advisers such as lawyers, accountants and auditors, under confidentiality.
- Authorities when required by law, or to protect our rights, our customers or the public.
- A successor business if TKG is reorganized, merged or sold, subject to this policy.
We do not sell personal data, and we do not share it for cross-context behavioral advertising.
5. International transfers
TKG is based in the United States, and your data is processed there. If you are in the European Economic Area, the United Kingdom or Switzerland, information you send us is transferred to the U.S. to answer the request you make (GDPR Article 49(1)(b)). When our service providers process that data, they do so under data processing terms that include the European Commission's Standard Contractual Clauses or another approved transfer mechanism. You can ask us for a copy of the relevant safeguards.
6. How long we keep it
- Inquiries and form submissions: up to three years after our last contact with you, unless you become a customer or partner.
- Customer, contract and project records: for the life of the relationship, then as long as law requires, generally up to seven years for tax and accounting records.
- TKG Library access records: up to three years after the last access decision.
- Marketing preferences: until you opt out. We keep a record of the opt-out so we can honor it.
- Server logs and cookies: as described in our Cookie Policy.
When data is no longer needed, we delete or anonymize it.
7. How we protect it
We protect personal data with encrypted connections (HTTPS), access limited to the staff who need it, and service providers with recognized security programs. No system is perfectly secure. If a breach affects your personal data, we will notify you and the authorities where the law requires.
8. Your rights
If you are in the EEA, the UK or Switzerland, you have the right to:
- Access the personal data we hold about you and receive a copy
- Correct inaccurate or incomplete data
- Erase your data where there is no longer a reason to keep it
- Restrict how we use your data in certain cases
- Data portability: receive your data in a common, machine-readable format, or have it sent to another organization
- Object to processing based on legitimate interests, and to direct marketing at any time
- Withdraw consent at any time, without affecting earlier processing
- Complain to your data protection authority. In the EU, see the list of national authorities. In the UK, contact the Information Commissioner's Office.
Residents of U.S. states with privacy laws, such as California, may have similar rights to know, correct and delete their data and to opt out of its sale or sharing. TKG does not sell or share personal data, and we will not discriminate against you for exercising your rights. We honor reasonable requests from anyone, wherever they live.
To make a request, email info@tkg-security.com with "Privacy request" in the subject line. We may need to verify your identity. We respond within one month, or tell you if we need more time as the law allows. You can unsubscribe from marketing emails using the link in any message.
9. Children
Our website and services are for businesses and government organizations. They are not directed to children under 16, and we do not knowingly collect their data.
10. Links to other sites
Our pages link to news sources, government sites and partners such as LinkedIn. Those sites have their own privacy practices, which this policy does not cover.
11. Changes to this policy
We will post any changes on this page and update the date at the top. If a change is significant, we will give notice on the site or by email where appropriate.
12. Contact
Questions about this policy or your data: use our contact page, email info@tkg-security.com, (425) 988-0255, or by mail to The Knoch Group, Inc. (DBA TKG Security), 105 West Main Street, Suite 204, Battle Ground, WA 98604, United States.